Insurance Services
Flooring & Furniture
Renew manages insurance claims on behalf of your insurance company. The Renew one stop shop maximises convenience for the customer. All our Inspectors are equipped to assess the extent of the damage and where practical provide high levels of restoration and repair on the first visit to site. Using the latest equipment and technology, with experience gained in managing hundreds of thousands of claims for most major insurers, any insurance claim is in safe hands with us.
Flooring Claims
Uniquely in the event that restoration is not practical we can on the same first visit accurately identify and validate the nature and quality of the damaged product, and arrange replacement without the policyholder having to visit a store to select replacement. We have the broadest possible range of samples to select from in the comfort and convenience of your own home.
Furniture Claims
With our innovative furniture scheme we can attend site and inspect your affected furniture items and clean, repair or arrange replacement through our UK wide Retail Partner Network.
Restoration Services
Our skilled technicians have training and experience to clean all manner of fabric and leather upholstery. We use safe solutions in combination with our equipment to maximise cleaning efficiency without weakening or damaging delicate materials. Our high speed drying leaves items touch dry within a few hours. Renew are even able to re-dye bleach damaged carpets!
In many instances by dealing direct with us for a restoration service can save on extra cost when you renew your insurance policy.
Replacement Solution
All possible qualities and colours can be viewed in the home on that first visit to ensure they fit perfectly with your surroundings and design ideas. Should you wish to upgrade or compare product weight or style the Renew Inspector can facilitate this at the touch of a button without time consuming re planning or measuring, for a straightforward and convenient home selection journey.
Claims Management
We have experience in a broad range of services which many insurers have seen the benefit of over many years.We can manage all aspects of the claims process including First Notification of Loss, desktop handling, restoration, validation, fraud referral and replacement services as individual services or a complete claim management service to suit insurer requirements.
Validation Services
Renew provide impartial and accurate like for like values on the broadest possible range of flooring and furniture products which can be used as part of an insurance claim for replacement or a cash settlement discussion to suit the requirements of the client. Our validation service is fully transparent and based on our unique links with manufacturing and significant buying weight to provide the policyholder with a like for like replacement at the most reasonable price to the insurer.
