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Thwaites Solent Hotel Drinks Damage

11.05.18

Our parent company designed and manufactured this bespoke carpet for conference rooms which were subject to drinks spillages a contractor could not restore. Renew were able to attend quickly and undertake an invisible mend patch repair saving costly down time for replacement.

Thwaites Solent Hotel Drinks Damage
Thwaites Solent Hotel Drinks Damage

Delicate Upholstery Pile Damage

16.10.17

Unfortunately sometimes a clean to sensitive fabric can lead to distortion of the material. If not properly dressed and dried the results can look terrible. Fortunately Renew have experience of this type of specialist cleaning and can help rectify damage caused by others.

Delicate Upholstery Pile Damage
Delicate Upholstery Pile Damage

Heavily Soiled Commercial Site Carpet

14.08.17

Every Renew Inspector has the skills and equipment to deal with even the most soiled carpets. s well as domestic property via Insurance claims we deal with all manner of commercial properties including hotels, rental properties and care homes.

Heavily Soiled Commercial Site Carpet
Heavily Soiled Commercial Site Carpet

Dragged Furniture Ripped Carpet

10.03.17

This Premier Inn bedroom carpet had been ripped when a bed was dragged across the room. Its a common issue and can render the room off line leading to costly loss of revenue whilst a replacement is ordered, delivered and fitted. Renew were able to attend and rectify the damage within 48 hours of instruction

Dragged Furniture Ripped Carpet
Dragged Furniture Ripped Carpet

Iron Burn Damage To Rental Property Bedroom Repaired

08.02.17

A common problem for hotels, landlords and housing associations is damage such as this to carpets following occupancy. The carpet may be the same in all areas, but no longer available for matching replacements. Renew Inspectors have the skills and equipment to carefully repair this type of damage and incorporate an in depth blend clean of the carpets to make rooms available quickly and at far less off line time and cost than a replacement.

Iron Burn Damage To Rental Property Bedroom Repaired
Iron Burn Damage To Rental Property Bedroom Repaired

Wood Stain Emergency

04.11.16

We had the call from a frantic flooring supplier as the newly fitted carpet to a local Cricket Club, which was opening in 48 hours, had been damaged. A contractor had spilt a tin of wood stain in the main bar area. Renew were on site and completely restored the damage within 24 hours. They were completely bowled over. Howzat!

Wood Stain Emergency
Wood Stain Emergency

Hotel Carpet Restored

19.04.16

A wide range of independent and chain hotels use Renew to resolve damage to carpets and flooring that other contractors just cant resolve. This Premier Inn had dye transfer to a carpet- can you see the repair?

Hotel Carpet Restored
Hotel Carpet Restored

Specialist Upholstery Cleaning

29.03.16

As well as flooring issues, Renew can resolve all manner of problems with upholstery damage throughout the UK. We handle insurance and warranty claims as well as a great number of private arrangement restoration jobs direct with the public.

Specialist Upholstery Cleaning
Specialist Upholstery Cleaning

Hotel Minor Water Leak From En Suite

19.02.16

This hotel in the North West had a 2 week old carpet with a room off line due to a client leaving the taps running and flooding the bathroom, staining the carpet. Renew were able to attend within 24 hours of instruction, replace the underlay, clean, sanitise and dry the carpet so back on line that afternoon for new guests to check in. Double saving on a replacement carpet and lost revenue.

Hotel Minor Water Leak From En Suite
Hotel Minor Water Leak From En Suite

Contract Carpet Remedial Repairs

22.01.16

This site in the Highlands has contract Brintons carpets throughout which are badly worn on the seams. As well as pricing to design, manufacture and supply new carpets in all the bedrooms through our Contracts team we were able to repair some of the seam damage during our survey.

Contract Carpet Remedial Repairs
Contract Carpet Remedial Repairs

Upholstery Restoration At Fraction Of Cost To Recover

16.10.15

This upholstery at a Lake District pub was in need of a refresher. Whilst we can also repair and recover damaged upholstery, cleaning if possible is always quicker and more cost effective. This chair is an example of the results we were able to achieve.

Upholstery Restoration At Fraction Of Cost To Recover
Upholstery Restoration At Fraction Of Cost To Recover

Repair To New Double Stuck Contract Axminster

10.06.15

This newly installed double stuck Axminster carpet at prestigious Thorpe Park restaurant had a fault which became apparent after fitting. Renew were able to attend and rectify the damage with this great invisible mend. No costly upheaval and replacement!

Repair To New Double Stuck Contract Axminster
Repair To New Double Stuck Contract Axminster

Repair To New Premium Carpet

08.05.15

This new carpet designed and supplied by a key client had a small fault evident in a high traffic area of this refurbished hotel. Within such a large area of carpet, a full replacement would be costly and extremely inconvenient to the client. 

Renew were able to  source and dispatch the yarn, attend and fully repair the problem within 72 hours of instruction.

Repair To New Premium Carpet
Repair To New Premium Carpet

Damage Under Radiator Repaired

24.03.15

Renew Inspectors all have the skills and equipment to restore damaged areas of carpet, such as this popular and busy hotel in Bath, preventing costly replacement and lengthy down time of high traffic commercial areas.

We can carry out this work with one call within 3 days throughout the UK.

Damage Under Radiator Repaired
Damage Under Radiator Repaired

Void Property Cigarette Burn

17.02.15

A cigarette burn can render even a new carpet unrestorable, leaving a void property unusable for long periods of time until replacement can be organised. 

Fortunately Renew can incorporate robust repairs with in depth blend cleans to solve the problem anywhere in the UK with just one call to our Helpdesk.

Void Property Cigarette Burn
Void Property Cigarette Burn

Rental Property Carpet Damage

12.12.14

We have a number of Private and Public Sector Property Management clients who are faced with this type of damage at the end of an occupancy period. On one visit Renew can restore, repair and if necessary provide discounted rate costings like for like replacement.

As often happens in this instance the client was delighted with the restoration results and the property was ready for new tenants that day.

Rental Property Carpet Damage
Rental Property Carpet Damage

Manufacturing Problems

10.11.14

We undertake inspections, impartial and detailed reports for a wide range of carpet and rug manufacturers. In this case there was damage to the customers lounge carpet caused by dye bleeding from the backing of a rug. Through our extensive experience in the insurance and contract markets, Renew Inspectors are able to clean and repair many different problems such as this. We also retuft damaged carpet pile very successfully.

Manufacturing Problems
Manufacturing Problems

Hotel Carpet Repairs

17.10.14

This popular site had a number of problems including rips to various carpets. The same carpet was fitted throughout so any replacement wouldnt be a guaranteed match as different dye batch. A Renew Inspector was able to complete a repair which was robust and discreet. This was incorporated with a thorough blend clean and specialist stain removal in other areas to have the area back on line after the first visit, and prevented the requirement for costly inconvenient replacement.

Hotel Carpet Repairs
Hotel Carpet Repairs

Wear And Tear To Contract Carpet

05.09.14

In hotels where large areas of carpet are subject to heavy traffic flows, sometimes a clean is not enough to prevent Health & Safety issues, or completely restore the carpet. Renew Inspectors all have the capability to incorporate remedial repairs such as this reseam in conjunction with thorough in- depth cleaning to maximise the results and save the customer from costly replacement and down time.

Wear And Tear To Contract Carpet
Wear And Tear To Contract Carpet

Bleach Marks In Public Areas

30.07.14

Bleach can cause terrible damage to many types of carpet. In a commercial installation such as a hotel, the potential for damage is compounded by the inconvenience of taking areas off line so it can be replaced. This example was a newly refurbished popular city centre hotel where a significant bleach spill had taken the colour out of several areas on the main corridor on one floor with access to many rooms.

The cost to replace would have been £000's in labour and materials and with all those rooms off line a real headache. Fortunately Renew on one visit were able to build the colour back up gradually using a complex but effective redyeing process which was very reasonably priced and solved the problem without any areas being taken off line.

Bleach Marks In Public Areas
Bleach Marks In Public Areas

Rotten Carpet High Value Discontinued Product

09.05.14

Sometimes isolated sections of carpet have been subject to damage over a period of time which destroy the material. This causes problems in particular in commercial locations where large quantities of the same carpet are used and have been discontinued. A carpet cleaner cannot resolve this type of problem and a carpet fitter generally is more geared to large scale replacement fitting. Renew have the skills, equipment and experience to invisibly mend this type of damage without the huge landfill and monetary cost of replacement

Rotten Carpet High Value Discontinued Product
Rotten Carpet High Value Discontinued Product

Hotel Carpet With Hair Dye Issues

31.03.14

This popular airport hotel has high levels of occupancy all year round. To have bedrooms offline due to stains on the carpets such as this hair dye, are a costly logistical headache. Fortunately Renew were able to clean and retuft the damaged area, providing an invisible mend without the expense and upheaval of replacing the whole carpet.

Hotel Carpet With Hair Dye Issues
Hotel Carpet With Hair Dye Issues

Training Acadamy Tenant Burns Carpet

06.02.14

One of the challenges for private and public sector landlords is how best to resolve damage to carpets and furnishings damaged by tenants. We were able to resolve this burn to a carpet by invisible patch repairing the damaged section for another area in a cupboard. This was followed by an in depth blend clean, all at nominal cost to the tenant before they vacated the house at the end of their training course- and to the satisfaction of the landlords who needed the house on line quickly .

Training Acadamy Tenant Burns Carpet
Training Acadamy Tenant Burns Carpet

Carpet Redying Service Brings Savings

27.01.14

Following a significant investment in training and equipment all Renew Inspectors now have the capability to successfully reverse colour loss and bleaching to carpets. This reinforces our commitment to reducing environmentally costly landfill and saving money for customers, insurers and other commercial clients across the UK.

Carpet Redying Service Brings Savings
Carpet Redying Service Brings Savings

Emergency Response Burn to New Carpet Premier Inn Refurbished Site

06.01.14

A Premier Inn site with the new design carpet was damaged during the refurbishment soon after fitting in a Public Space  area. A Renew Inspector was appointed to carry out this highly durable, invisible mend repair.

Emergency Response Burn to New Carpet Premier Inn Refurbished Site
Emergency Response Burn to New Carpet Premier Inn Refurbished Site

Emergency Response- Prestige Travelodge Site

17.12.13

The Travelodge at Central Chester overlooks historic Roman ruins making it a popular site. We were called out following some staining to a main corridor and able to resolve within 24 hours.

Emergency Response- Prestige Travelodge Site
Emergency Response- Prestige Travelodge Site

Rip in Carpet Doorway

02.12.13

We had a call yesterday about this ripped carpet causing a trip hazard in a doorway at a Civic Centre. We visited within 24 hours to rectify the problem at nominal cost.

Rip in Carpet Doorway
Rip in Carpet Doorway

Iron Burn on a Brand New Carpet

25.11.13

A Renew Inspector managed a great invisible mend to this iron damage

Iron Burn on a Brand New Carpet
Iron Burn on a Brand New Carpet

Plant Pot Damage

17.11.13

Plant pots which leak or are porous regularly cause damage to carpets which we are asked to rectify. Use of specialist stain removal products can reduce the bleaching or singeing to natural fibres, though we often incorporate this with an invisible mend patch repair as demonstrated in these before and after images. We were able to solve the problem quickly and conveniently.

This policyholder decided to settle the claim privately with us rather than through her insurer as it was cheaper than the excess on their policy, and did not affect their no claims bonus.  

Plant Pot Damage
Plant Pot Damage

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